Moana Divers Privacy Policy
We are committed to protecting your personal information and being transparent about how it is collected, used, and stored. By using our website or booking our services, you agree to the practices described in this Privacy Policy.
Information We Collect
When you make a booking or contact us, we may collect the following information:
Name, email address, phone number, and billing address
Payment information for online transactions
Booking details for accommodation, courses, tours, and activities
Preferences and special requests (e.g., dietary restrictions, medical conditions)
Website usage data (cookies, IP address, device type, pages visited)
We collect only the data necessary to provide our services, process payments, and improve your experience.
How We Use Your Information
We use your information to:
Confirm and manage your bookings and payments
Communicate important updates, changes, or offers related to your reservation
Provide personalized service during your stay or activity
Comply with legal requirements and safety regulations
Improve our website, marketing, and customer experience
We do not sell your personal information to third parties.
Sharing Your Information
We may share your information only when necessary for:
Processing payments securely
Coordinating with service providers (e.g., accommodations, tour operators)
Legal compliance or in response to government requests
Protecting the safety and rights of our guests and staff
All third-party partners are required to handle your data securely and only for the purposes above.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. This may include:
Remembering your preferences
Analyzing website usage to improve functionality
Ensuring secure online payments
You can manage or disable cookies in your browser settings, though some features may not work properly if disabled.
Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal data
Object to certain uses of your data
Request data portability
To exercise these rights, please contact us directly. We will respond in accordance with applicable privacy laws.
Data Retention
We retain your personal data only as long as necessary to:
Complete your bookings and provide services
Comply with legal obligations
Resolve disputes or enforce our agreements
After that, your information is securely deleted or anonymized.
Security
We use industry-standard measures to protect your data, including:
Secure payment processing
Encrypted communications
Access controls for staff and service providers
While no online service is 100% secure, we strive to maintain the highest level of protection.
Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect data from minors.
Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date. Continued use of our services constitutes acceptance of any changes.
Contact Us
If you have questions, requests, or concerns regarding your privacy, please contact:
Moana Divers
Email: info@moanadivers.com
We are committed to resolving your concerns promptly and transparently.
Last Updated: October 2025
Thank You for Understanding
If you have any questions about your information or need to make changes, please reach out.